FAQ

We're often asked…

Q: How can I get to Osaka from Kansai International Airport?

A: There are two convenient train services as well as comfortable shuttle buses that link the airport to central Osaka. The trip requires between 45 and 60 minutes, depending on what type of train you take or traffic conditions.

Q: What is the best way to get to Osaka from Tokyo?

A: The Shinkansen bullet train is the quickest and most convenient way. A one-way ride on the fastest express takes only two and a half hours. Japan Airlines (JAL), All Nippon Airlines (ANA) and other domestic airlines fly between Tokyo's two airports (Narita and Haneda) and the two airports that serve Osaka. When booking a flight to Osaka, try and get one that lands at Osaka (Itami) International Airport. This is Osaka's domestic airport, which is closer to the city center than Kansai International Airport.

Q: Where can I get information in English on sightseeing and hotels?

A: The Osaka Convention & Tourism Bureau operates five visitors' information centers. Located in Umeda, Shin-Osaka, Tennoji, Namba and Universal City, they have English-speaking staff on duty between 8 a.m. and 8 p.m.

Five Visitors' Information Centers

Osaka City Map (PDF)

Q: What kinds of accommodations are there in Osaka?

A: There is a wide variety of accommodation types and styles to fit all tastes and budgets. Western-style lodgings range from five-star luxury hotels to business class hotels. Anyone who wants to try Japanese-style accommodations can try one of Osaka's ryokan inns.

Q: I will only be in Osaka for a short visit. What must I see?

A: For a comprehensive overview of Osaka, you shouldn't miss Osaka Castle and the nearby Osaka Municipal Museum of History. The Dotombori Area offers the best in dining and entertainment.

Q: Is it safe to carry cash in Osaka?

A: It is generally safe to carry cash, because Japan has one of the lowest crime rates in the world. Major credits cards (American Express, VISA and MasterCard) are accepted at most restaurants, hotels and large stores in the metropolitan area. However, smaller shops and stores in urban areas may only accept cash. With the exception of major hotels and banks authorized to exchange foreign currency, travelers checks may not be accepted by most merchants.

Q: What type of clothing should I bring?

A: Temperatures vary throughout the year. Short-sleeves and light clothing are suggested for summers in Osaka, which are very hot and humid. A warm coat will be necessary during February and March, the coldest months of the year. And a raincoat and umbrella are a must during the rainy season, which starts in early June and ends in late July.

Q: Can I use my cell phone in Osaka?

A: The Japanese cell phone system is not compatible with those of other countries. Only visitors with a special kind of satellite phone will be able to use their cell phones in Japan. Rental shops at which you can rent pre-paid cell phones can be found in Kansai International Airport.

Q: Where can I find a listing of concerts, exhibits and events in English and buy tickets?

A: Osaka Guide is a bi-monthly guide in English with listings of festivals, events, concerts, exhibits, suggested tourist spots, maps and useful contact numbers. Pick up a copy at any visitors' information center. Kansai Time Out and Kansai Scene, two monthly magazines in English, also contain many listings. Tickets can be purchased at Pia Ticket Outlets, located in major railroad stations and department stores, and Lawson convenience stores.

Q: Are there any flea markets in Osaka?

A: Shitennoji Temple hosts a huge outdoor flea market on the 25th day of each month. Smaller flea markets are held on Sundays in Nanko, near Cosmo Square Station on the OTS line, and other locations.

Q: Where can I go for a family outing?

A: Universal Studios Japan is the place to take the kids. Other places geared for small ones include Kids Plaza Osaka, the Osaka Aquarium "Kaiyukan," the Osaka Science Museum and the Modern Transportation Museum.

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