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Q&A

Q1 What is the Osaka Amazing Pass like?

A. Osaka Amazing Pass is a convenient sightseeing transportation ticket with a great deal which includes admissions to sightseeing facilities and free-rides on trains/buses in Osaka City.

Q2 Are there different kinds? And where can I purchase it?

A. There are 1 Day Pass and 2 Day Pass. The differences between 1 Day Pass and 2 Day Pass are as follows. Please use whichever is convenient for you. The sale places are different for 1 Day Pass and 2 Day Pass. Here is the detail.

Kind of Pass Valid period Range for train-rides Fee
1 Day Pass 1 Day only Osaka Municipal Subway, Trains except JR Lines, and Osaka Municipal Bus
(See the route map in detail.)
2,500yen
2 Day Pass Consecutive 2 days Osaka Municipal Subway, Osaka Municipal Bus(See the route map in detail.) 3,300yen

*As for free facilities, facilities with discount/benefit, there is no difference between 1 Day Pass and 2 Day Pass.
(However, even with the 2-day pass, free admission to each facilities is limited to once per facility.)

Q3 How can I use it?

A. Please see the Usage Guide.

Q4 Where can I purchase it?

Please see the Sales Locations.

Q5 Is there a pass for children?

A. A pass for children is not available. Please use the same “Osaka Amazing Pass” for adults, or purchase “Osaka Municipal Transportations Bureau, Enjoy Eco Card” for children (300yen) and pay an admission fee at each facility when entering.
*You can receive discount on the main sightseeing facilities by presenting the “Enjoy Eco Card”. In addition, there are many admission-free facilities for children such as Osaka Castle Museum, Osaka Museum of Natural History and Osaka Museum of Housing and Living, so you can purchase the one which amounts to a better deal by comparing the two according to your plan.
As a reference, here is the list of fees for facilities which require admissions for children. The fees and conditions may change, so please check a website of each facility for details.

Q6 Do I have to use it on the day I purchase the pass?

A. You can purchase the pass in advance. You enter a facility on the day you want to use the pass, or let the Osaka Amazing Pass go through the automatic ticket gate of a train. (1 Day Pass is valid for one day; 2 Day Pass is valid for two consecutive days. Not for 24 hours use. The day of use starts from the first train and ends at the last train. (around 5am to around 12-midnight)
In addition, please use it within the valid period indicated on the back of Osaka Amazing Pass.

Q7 Can I use the Osaka Amazing Pass from the Kansai Airport?

A. 1 day pass Osaka area edition (2,500 yen) or 2 day pass (3,300 yen) are not available for use from the Kansai Airport. However, 1 day pass Nankai-Kansai Airport edition (3,200 yen) is available for use.
(Nankai-Kansai Airport edition includes unlimited rides for 1 day on all Nankai Electric Railway lines within Osaka Prefecture added to the valid area for the Osaka Amazing Pass area edition for 1 day.)
It is sold at “Nankai Kansai-Airport Station” only, so please purchase when you arrive at the Kansai Airport, even if you use it on the last day of your trip.

*Osaka Amazing Pass Nankai-Kansai Airport edition is valid only for 1 day use. So if you arrive at noon and not plan on entering any sightseeing facilities on that day, you don’t need to use the “Nankai-Kansai Airport edition”. In such case, YOKOSO! OSAKA TICKET is recommended.

[YOKOSO OSAKA TICKET] (1,500 yen)

This ticket includes one way ticket from the Kansai Airport to Namba on Nankai Electric Railway, Rapi:t express ticket (regular seat), and 1 day free ticket on Osaka City Subway, New Trams and all bus routes (with discounts on facility admissions.)

*YOKOSO OSAKA TICKET is not sold at Kansai-Airport Station. Please purchase it at a travel agency in your country or by the Nankai Electric Railway WEB purchase form, and exchange it at Nankai Kansai-Airport Station.

Q8 Can I get a refund?

A. Only when all items (the pass, TOKUx2 Coupons attached to the guidebook and the envelope) are unused, you can get a refund at a place of purchase. (The prescribed fee is necessary.)

Q9 Can I exchange from a 1Day Pass to a 2Day Pass by paying the difference?

A. You cannot. Please purchase a 2 Day Pass separately, and get a refund for the 1 Day Pass at the place of purchase.

Q10 I have a pass of 2016 version. Can I exchange it to a pass of 2017 version?

A. You cannot. Even if the pass of 2016 version is still in a valid period, you cannot exchange it to a 2017 version.
Please use it within a valid period. In addition, as for an expired Osaka Amazing Pass, you cannot get a refund or exchange.

Q11 Can I purchase it on the internet?

A. We are sorry but you cannot. Please purchase it when you arrive in Japan. Here is the list of Sales Locations.

Q12 Are there any changes in the 2017 version from the 2016 version?

The prices changed to 2,500 yen for a 1 day pass (Osaka Area Edition), and 3,300 yen for a 2 day pass. At the same time, the number of facilities you can enter free of charge increased substantially.
03. JAPAN NIGHT WALK TOUR
06. Nakanoshima River Cruise
13. Umeda Joypolis Wild River
18. Keitakuen Garden
23. Important Cultural Property Osaka Castle Yagura (Turrets)
28. Osaka Aqua-Bus Temmabashi Best View Cruise
30. Osaka Castle Gozabune Boat
37. LEGOLAND® Discovery Center Osaka
See the facilities' introduction page for details.

Q13 Can I use the pass on separate days for trains and facilities?

A. The use for transportations and free admission facilities must be on the same day. You may not use it on separate days.
(e.g. When you use it for transportations on May 1, you may not use it to enter free admission facilities on May 3.)
For discount facilities and shops with benefits, you may use it on separate days.

Q14 It is hard to choose one from several cruises. Could you tell me how to choose?

The page giving detailed explanations about the cruises will be helpful.

Q15 There are too many facilities and I don’t know where to visit. Which ones do you most recommend?

The page listing Model Courses will offer you some good suggestions.

Q16 Is there anything I should be be advised of before going to LEGOLAND Discovery Center?

①There must be at least one adult (over 16 years old) and one child(under 15 years old) to enter. Also, all adults should be accompanied by at least one child and all children should be accompanied by at least one adult.
②General business hours includes Saturday, Sunday and public holidays. Osaka Amazing Pass can not be used to enter for certain events including "Adult nights".
③Online booking is not available when entering with Osaka Amazing Pass.
④Due to entrance restrictions at busy times, the people with Osaka Amazing Pass and people who booked online may not be able to enter same time. (Online booking is offered by time slot.)